Contact support

Write to us at support@deepnia.com, from your Deepnia account's e-mail address.

Write to support

What to include

  • What you were doing and where: deepnia.com, ChatGPT, Claude or another app.
  • The date and time, and the exact error message.
  • The creation's link or a screenshot.

Never send your password or card details.

Quick answers

  • A creation failed: its credits go back to your balance automatically.
  • Disconnect a chat app: Settings → Apps.
  • Delete your account: write to us from your account's e-mail address.

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